ACCOUNT & DEBIT CARD SERVICE CUT-OFF TIME

Service

Cut-off time

Processing Holiday*

Processing Period

Cheque Book

Cheque Book 01:30 PM Saturday & Sunday Delivery by Courier - 3 to 5 business days
Delivery at Branch - 3 business days

Duplicate Statement Request

Duplicate Statement Request 01:30 PM Saturday & Sunday 3 to 5 business days

Transaction Limit Change

Transaction Limit Change 01:30 PM Saturday & Sunday 1-5 business days (subject to approval)

Demand Draft

Demand Draft 12:00 PM Sunday
Except for Marina Diamond, Emaar & Deira Maktoum all other branches are open on Saturdays.
Requests received from Rakbank Digital banking up to 2 PM on a business day is processed and despatched on the same day to branches. Any request received post 2 PM is processed on the following business day.
Ready for Collection at branches by 9 AM on a business day (Except Dragon Mart & IBN Batuta where collection can be made by 11 AM)

Manager's Cheque

Manager's Cheque 12:00 PM Sunday
Except for Marina Diamond, Emaar & Deira Maktoum all other branches are open on Saturdays.
Requests received from Rakbank Digital banking up to 2 PM on a business day is processed and despatched on the same day to branches. Any request received post 2 PM is processed on the following business day.
Ready for Collection at branches by 9 AM on a business day (Except Dragon Mart & IBN Batuta where collection can be made by 11 AM)

Redeem Cash Back

Redeem Cash Back 02:00 PM Saturday & Sunday 2 business days

RakConnect Registration

RakConnect Registration 01:30 PM Saturday & Sunday 2 business days

Evantage Mail a Cheque Request

Evantage Mail a Cheque Request 01:30 PM Saturday & Sunday Delivery by Courier - 5 business days

Evantage Balance Order

Evantage Balance Order 02:00 PM Saturday & Sunday 1 business day

Balance Confirmation Letter

Balance Confirmation Letter 02:00 PM Saturday & Sunday 2 business days

Debit Card Renewal

Debit Card Renewal 03:00 PM Saturday & Sunday 2 business days

Apply for Debit Card

Apply for Debit Card 03:00 PM Saturday & Sunday 2 business days

Replace Debit Card

Replace Debit Card 03:00 PM Saturday & Sunday 2 business days

RAKbooster Account Opening

RAKbooster Account Opening NA NA Instant

Trade License Upload

Trade License Upload NA Saturday & Sunday 2 business days
Bank Reference Letter 02:00 PM Saturday & Sunday 2 business days
*
Any other day declared holiday by UAE Central Bank