CREDIT CARD SERVICE CUT-OFF TIME

Service

Cut-off time

Processing Holiday*

Processing Period

Credit Card Balance Transfer Request - UAEFTS

Credit Card Balance Transfer Request - UAEFTS 03:00 PM Saturday & Sunday 3 business days

Credit Card Balance Transfer Request - Manager's Cheque

Credit Card Balance Transfer Request - Manager's Cheque 03:00 PM Saturday & Sunday 3 business days

Credit Card Cheque Request

Credit Card Cheque Request 03:00 PM Saturday & Sunday 3 business days

Credit Limit Change Request

Credit Limit Change Request 03:00 PM Saturday & Sunday 2 business days

Request for Card Replacement

Request for Card Replacement 03:00 PM Saturday & Sunday 2 business days

Set up Credit Card PIN

Set up Credit Card PIN NA NA Instant

Amend Standing Instruction Request

Amend Standing Instruction Request 03:00 PM Saturday & Sunday 1 business day

Early card Renewal Request

Early card Renewal Request 03:00 PM Saturday & Sunday 3 business days

Cash Back Redemption Request

Cash Back Redemption Request 03:00 PM Saturday & Sunday 2-3 business days

Set up an SI for credit card

Set up an SI for credit card 03:00 PM Saturday & Sunday 1 business day

Credit Card Renewal

Credit Card Renewal 03:00 PM Saturday & Sunday 3 business days

Smart Cash

Smart Cash 03:00 PM Saturday & Sunday 3 business days

Duplicate Card Statement Request

Duplicate Card Statement Request 03:00 PM Saturday & Sunday 2 business days

Change Billing Date

Change Billing Date 03:00 PM Saturday & Sunday 1 business day

Easy Payment Plan

Easy Payment Plan 03:00 PM Saturday & Sunday 2 business days
*
Any other day declared holiday by UAE Central Bank